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Frequently Asked Questions

We’re not ending rewards. We’re evolving them. We’re working on updates that better reflect the many ways you engage with Sakara so your experience feels more personal, rewarding, and aligned with your wellness journey.

The infrastructure behind our current rewards program does not allow us to deliver the experience we envision. In order to create a more dynamic and meaningful system, we’ll be making necessary changes over the coming year.

Thank you for your continued loyalty. We’re excited to build what’s next together.

Yes! You’ll continue to earn Sakara Rewards Points through September 30, 2025. After that date, points will no longer accrue under the current program—but don’t worry, any points you’ve already earned will remain valid through March 31, 2026, giving you ample time to redeem them.

As we look ahead, we’re working on updates that better reflect the many ways you engage with Sakara — so your experience feels more personal, rewarding, and aligned with your wellness journey.

You can redeem your points by visiting our rewards page here.

Through September 30, 2025, you can continue to refer a friend by accessing your referral link here.

Any points currently in your account or accrued before September 30, 2025 will remain valid and can be redeemed through March 31, 2026, as long as they haven’t expired under our standard policy.

No, as of now, clients are no longer being enrolled in the current rewards program. Existing members will continue to accrue points through September 30, 2025, and all points earned will remain valid through March 31, 2026.

As we look ahead, we’re working on updates that better reflect the many ways you engage with Sakara — so your experience feels more personal, rewarding, and aligned with your wellness journey.

You will earn 1 point for every dollar spent. Points will automatically be added to your account for you to redeem on future rewards. Please note that any discount code/gift card value used at checkout will not contribute to your point earnings. Here are some additional ways to earn points: create an account (25 points), follow us on Instagram (50 points), sign up to receive texts (50 points), write a product review (100 points), download and sign in to the Sakara App (200 points), and/or refer a friend (1700 points).* Plus, if you provide the date, you'll receive 300 points on your birthday!

Points can be redeemed for select wellness essentials from the Sakara Shop.

To earn points for writing a product review, you must be a verified buyer. Please submit your review through the Review Request Email that will be sent to the email address associated with your order about 2 weeks after your purchase.

To redeem your points for Sakara Shop products, go to "Redeem Points For Wellness Essentials" and select your desired product. You will only be able to select the product if you have enough points to do so and if you already have a priced item in your cart.

There's no limit to the number of points you can earn, and there's no limit to the number of friends you can refer!

Yes, your points expire after 12 months of inactivity (i.e. no purchases or redemptions).

Yes, you may redeem points and use a discount code simultaneously at checkout. To do so, first add your redeemed item to your cart, then enter your discount code at checkout in the text box labeled "Gift card or discount code.”

You can view your points balance when logged in to your account on the Sakara Rewards page.

Your points balance will reflect points earned from a new purchase after your payment has been fully processed through our system.

Please review our returns policy here. While we do not accept returns, if you cancel an order within the appropriate time frame and receive a refund from our team, any points earned from that purchase will be deducted from your points balance.

No, past purchases are not eligible for earning points. You will start earning points on purchases made after creating an account.

Yes! Through our referral program, your friends receive $50 off of their first order of $75 or more, and you receive 850 Sakara Rewards points for every successful referral. In order for a referral to be successful, each friend that you refer must be a new client (who has not ordered any nutrition programs or products from Sakara Life before), must place an order for $75 or more, and must order through your unique referral link. If these requirements have been met, your Sakara Rewards points will be automatically added to your account. You will have the ability to check the status of all referrals you've shared when logged in to your account.

No, any Sakara Shop wellness essentials redeemed will arrive in a separate delivery.

No, points can only be redeemed for a reward alongside a priced item from the Sakara Shop.

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